With the rapid emergence of ‘programmable network’ technologies such as 5G network slicing, today’s network and service operations (NOC/SOC) teams are faced with multiple simultaneous challenges. In many cases, their existing customer experience, service and network monitoring, troubleshooting and assurance represent a constraint, rather than an enabler of progress:

• Vertical and horizontal correlation: How to combine and correlate the performance data coming from multiple silo assurance systems, network layers and domains?
• Customer-oriented operations: How to prioritize the analysis and resolution of problems based on the impact on the end-user’s customer experience and revenue?
• Enterprise 5G revenue stream enablement: How to enable the delivery of lucrative enterprise SLA guarantees at scale?
• OPEX reduction through automation and AIOps: How to introduce greater levels of automation through advanced data correlation and AIOps techniques?

In this webinar, we explain the pre-requisites of a new, unified customer experience, service and network assurance capability that eliminates the silos of the past and enables the kinds of end-to-end business processes and holistic use cases that operators today need to generate the optimum return on investment (RoI) from their significant network modernization investments.

The live, interactive session will provide attendees an exclusive opportunity to ask Infovista’s VP of Product for Operations, Renata Da Silva, about Infovista’s new combined offering for customer experience, service and network operations.

Speakers:

Jim Hodges, Research Director – Cloud and Security, Heavy Reading

Renata Vilhena Da Silva, VP, Products, Infovista

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