A Banker’s Official Guide to Artificial Intelligence

Currently, less than 20% of mid-size FIs have plans for AI. That’s a mistake. By 2030, analysts estimate AI in the financial services industry could yield up to $1 trillion in productivity gains, lower overall employment costs, provide a 34% increase in revenue and a 14% net gain in jobs. At large banks, more than 70% have implemented AI for front or back office functions. The seven largest U.S. banks have AI strategies, teams and projects already in place. But at mid-sided banks, just 2% have deployed chatbots, machine learning or other AI tech. Only 13% plan to invest in or implement them, and for nearly half, AI is not even on the radar. This guide is designed to bridge the gap, giving FIs the knowledge, resources and confidence to move forward. The potential rewards are substantial.

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