7 Ways Next-Gen Digital Onboarding Helps Manage the COVID-19 Digital Customer Surge

With COVID-19 on the loose, many organizations are reporting a 20%+ surge in demand for remote digital services. That means more customers rushing to connect with your services online (often for the first time), and more strain on your IT systems to onboard and authenticate those users in a fast, frictionless way that still meets your security standards and KYC/AML mandates.

In this short guide, you’ll learn how modern identity assurance platforms allow customer-centric organizations to securely register and authenticate a surge of new digital users through a mobile app or web browser in just minutes, so you can drive faster, broader, safer access to your remote services.

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