A recent consumer insurance survey found that 87% of policyholders say the claims experience directly impacts their decision to remain with their insurance provider. Speed of settlement and process transparency are the most important contributors to the customer experience as increased competition continues to shake up the industry.

Download this eBook to stay agile in the changing claims landscape, future-proof your claims process and promote continuous improvement inside your operations. You will learn 7 ways to modernize your claims experience. Topics discussed include:

• Unifying and extending your data
• Optimizing first notice of loss and claims intake
• Enhancing claims operations and settlement
• Mitigating fraud
• And more...