It’s critical for enterprise businesses to take steps to ensure that their communications and collaboration technology is secure to help build and maintain trust. According to PWC’s recent Trust in US Business Survey, 62% of consumers, 62% of employees, and 70% of businesses named protecting data and cybersecurity as Meanwhile, a Gartner study shows that businesses must find ways to provide their customers with personalized experiences that also protect their data and privacy. According to the 2022 Gartner Customer Service and Support Survey, 71% of B2C and 86% of B2B customers expect companies to be well informed about their personal information during an interaction, as they Request Free! |