Investing in a new PMS solution is a big project, and not without a significant level of expense required right up front. Some hospitality organizations are content to leave their legacy systems in place; "why fix what isn't broken?". Yet, due to how fast the competitive landscape is changing driven by technology, hotels have to think about how well their current systems support evolving guest expectations, present and future. As new technology continues to emerge and as the criteria for great guest experiences is re-defined, hospitality organizations have to keep up and change with the times. This white paper explores some of the ways replacing a legacy PMS solution makes great business sense. It outlines 9 ways that an advanced cloud and SaaS-based property management system can help organizations create more seamless and efficient operations to serve guests better, get greater clarity from their data, and maintain competitive traction in a fast-moving industry.
