The primary goal for the financial services company was to evaluate and demonstrably improve the security of their ‘crown jewels’ - the applications and technology assets supporting the most critical business functions.

The accomplish this, the customer first needed to build a solid understanding of their technology infrastructure and its impact to business. Historically using a legacy homegrown asset management system, the customer had implemented ServiceNow CMDB over a year earlier. However, both systems were still active and, in different cases, represented complimentary, redundant or conflicting information. Further, to build true ‘Business Context’ the customer needed to incorporate additional systems for information that was not retained in either of the existing IT asset management systems.

Read the case study to learn how the company was able to improve visibility into their technology infrastructure and address critical questions of cyber risk.