Business content typically originates inside the enterprise, but the growing need to work with external stakeholders is changing how enterprise architecture (EA) professionals assess their vendors and prioritize requirements. This Forrester’s 31-criteria evaluation of enterprise content management (ECM) business content services vendors has identified the eleven most significant software providers in the category. This analyst report details the findings about how well each vendor fulfills Forrester’s criteria and where they stand in relation to each other to help EA professionals select the right partner to manage their business’ critical content.
