SaaS Economics: The Safe Bet is No Longer the Smart Bet

Whether you're just getting started with an ITSM project or considering an upgrade to an existing implementation, now is the time to think about how ITSM delivered through a SaaS model could benefit your bottom line. This paper will help you understand the true TCO of ITSM and how next-generation ITSM solutions are providing the opportunity to improve processes and reduce operation costs.

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