Download the case study to find out how Hastings Insurance Brokers immediately reduced operational costs by 20% simply by moving from multiple vendors to one cloud communications platform.

The Solgari, fully compliant, cloud platform helps Hastings Insurance improve agent performance and customer communications across all branches.

Like many insurance brokers in today’s highly digital and regulated environment, Hastings faced continuous      challenges when communicating with customers and prospects: 

• Ensuring PCI DSS compliance when accepting credit card payments over the phone.
• Meeting GDPR requirements for customer data collection and recording.
• Increasing customer and prospect demand to provide additional communications channels outside of phone and e-mail – chat, SMS, video calls etc.
• Growing costs and multiple providers to power their phone and communications systems in all branches. 
• Lack of visibility regarding the productivity and performance of individual agents and branches.

To overcome these challenges, Hastings sought out a cloud business communications solution that would simply and cost effectively meet all of their customer and compliance needs, today and in the future.  

Download the case study to learn how one cloud platform helped Hastings meet customer compliance and power greater profitability.