Pima County Automates ITSM

With more than 1 million residents living in Pima County, top-notch service delivery is essential for the Pima County government.  For Mark Hayes, information technology leader at Pima County, much of the digital transformation work starts in IT, “TeamDynamix is a place where we are really trying to kickstart and accelerate the ideology that automation with the right tools can bring value not just to IT, but to other departments within our organization.

  • Automating ITSM to Reduce Manual Tasks
  • Enterprise-wide Integration and Automation
  • Automating the On/Off-boarding Process
  • Building Confidence in IT to Drive Digital Transformation
  • Reducing IT Team Resource Drain


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