How do you know if you’re spending too much or too little on Help Desk software? This guide from Software Advice breaks down upfront, subscription and hidden costs, plus answers other questions you’ve been wondering about.

Software Advice is the free resource that helps you find great software. Get help with your search: After your download, you’ll be able to chat one-on-one with an advisor who specializes in software for your industry. You’ll get a list personalized software recommendations that match your needs and budget in 15 min or less.