Technology is changing the world around us faster, and with greater impact, than ever before. The consumerization of enterprise IT continues to challenge working practices, while the proliferation of devices and endpoints is forcing us to build Internet of Things strategies for our enterprises. The explosion of virtualization and cloud technology is also introducing revolutionary, new ways to consume services.
Managing a complex infrastructure is difficult; effectively managing continual change across a complex infrastructure can make or break an enterprise. Finding the balance of agility and control is critical for IT organizations that are looking to minimize risk and become business enablers. This white paper discusses three key principles for creating a new approach to change management—one that allows the IT department to manage change more effectively.