Despite claims that the rise of cloud cuts the relevance of CMDB, Enterprise Management Associates (EMA) experience and field research consistently find the opposite to be true. In a recent EMA research study, 400 global IT leaders stated that CMDB use was central to major functions. For many of those respondents, CMDB use was viewed as increasing in importance for automation of complex processes.

Where is the disconnect?

Join EMA Research Director Valerie O’Connell as she discusses the research findings, including:

• CMDB use is increasing for 64% of organizations
• Hybrid organizations have the highest rate of CMDB use increase
• 24% update the CMDB in real time. Is that the right frequency?
• Why CMDB has an uneven reputation
• Success rates, reasons, and returns