Every day, IT and cyber security operations centers respond to critical cyber threat response actions. Converging and aligning your organization’s IT and cyber incident response processes into your overall crisis and contingency plans is a best practice demonstrated by top-performing organizations. This convergence has resulted in many organizations forming global security operations centers. Read this white paper to learn why a key element of any response plan is having a reliable, multi-modal mass communication system that all the organization members know is the organization’s certified source of alert and crisis information.