Featuring Art Schoeller, VP and Principal Analyst, Forrester Research If Agility Is Essential to Your Business Survival—Now's the Time to Start the Move to Cloud! The maturity of cloud platforms has given organizations new confidence in moving mission-critical systems to the cloud, to gain agility, scale and realize cost benefits in the process. How can your company achieve these benefits, and what steps are necessary to begin your contact center's inevitable move to the cloud? Are you curious about how your business can benefit by moving your contact center to the cloud and the gains you can achieve? Here's what we'll cover during the session:
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