Globally, the ways that businesses create value, engage with customers, and facilitate innovation are evolving rapidly. In many cases, these new initiatives rely on agile, continuous delivery of application updates and expansions. The digitization of almost every business process is fundamentally altering the means that businesses use to compete. Cloud computing and Big Data analytics are two critical enablers of these changes. This IDC Technology Spotlight examines how cloud-delivered IT management solutions are helping enterprises improve services levels and accelerate digital business transformations.
