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How Cybersecurity is Impacting Support

by / 0 Comment / Posted in: Technology, Vertical Insider Featured Content

When something is wrong in their technical environment, end users are expected to contact the support center. When someone arrives at work to find their files locked and inaccessible because of a ransomware attack, the support center is their first call. The support center is expected to monitor and be aware of changes in the technical environment that can adversely affect end users, be able to identify threats, and refer them for action. Read this white paper to explore the crucial role your support team plays in keeping your business safe. 

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