In this whitepaper, we examine the impact that major events can have on telecommunication infrastructure globally. The pandemic had significant repercussions on the connection and audio quality rates that were witnessed.

These changes were predominately caused by the move to remote working, as well as increased streaming and gaming for entertainment purposes.

We analyze the approach taken by a number of countries and the changes in their telecom performance. Finally, we examine the long-lasting impact of the pandemic on the telecoms industry, including the need for further investment and greater levels of synergy among providers.