The fundamental job of IT is to keep the services, systems, and applications that run the business functional, accessible, performant, and secure for employees, partners, and customers. And while the job hasn’t changed, IT environments have. Today’s environments are exponentially more complex, dynamic, distributed, and hybrid — and the enormous amount of data and alerts generated by tools designed to help IT actually make their jobs more difficult.

Most IT teams are tasked with managing a mix of traditional on-premises infrastructure with private cloud and public cloud, where performance is not always under IT’s direct control. Meanwhile, cloud-native applications that are modular, ephemeral, transient, and serverless co-mingle with applications that are selfhosted, managed, or delivered as a service. Effectively managing this hybrid infrastructure and application architecture requires unique skill sets and expertise.

Quite frankly, organizations (and particularly IT teams) need better insight and more context from the data they receive so they can do their job well in today’s constantly evolving environment. The solution? Observability - the next phase in the evolution of monitoring and visibility. But, what exactly is observability? And what are the benefits?

In this whitepaper, you will learn:

• The digital experience pain points currently plaguing IT teams.
• What observability is and why you need it.
• Riverbed’s vision for Unified Observability.