To compete in their industries, businesses rely on a growing set of digital tools that bring workers together. The balance is delicate: employees need access to tools that help them communicate and collaborate, while businesses need to be mindful of app fatigue, context switching and the need for asynchronous collaboration.

INCLUDED IN THIS TRENDLINE

• Microsoft takes aim at hybrid world
• Enterprise voice: Speech-to-text inches into business tool kit
• Drain of app switching: Why employees lose 5 hours per week