When 1,500 employees across the country rely on network operations to get business done, the network better be up and running. Network engineers and technicians at Audatex rely on InterMapper to watch over network health and act quickly on performance issues. InterMapper alerts are used to create trouble tickets in Remedy. Capacity utilization data is sent to Tivoli to support network expansion planning. With InterMapper in place, Audatex network managers have increased uptime, saved money, and maximized ROI.