In CEB’s Top Insights Report, discover five critical trends that are shaping the business, and how the best companies are addressing key functional challenges to drive performance.

This whitepaper addresses the five critical trends identified through research and conversations with thousands of executives in organizations around the globe:

1. Changing Nature of Work
2. Changing Needs of Internal Clients
3. Changing Nature of the Consumer
4. Changing Nature of Business Customers
5. Changing Impact of Information

All of these changes have significant implications for executives managing their functions. Many executives often recognize change too late or misunderstand the implications of those changes for their teams. Unfortunately, those misses cost organizations greatly in terms of direct, indirect, and opportunity costs.

This whitepaper explores the resulting challenges of these trends with 25 functional insights across HR, Finance, IT, sales, Marketing, and more.