RetailWire's study, fielded this fall, investigates the root causes behind the historically high rate of employee turnover that is imposing ruinous costs on retailers and undermining the shopping experience.

Download this executive summary to learn what strategies retailers consider best for addressing such intractable turnover challenges as worker burnout and scheduling flexibility. And see eight recommendations that not only address the current labor shortage but also spotlight ways to improve overall employee engagement and the traditional labor model for the long term.