In a recent white paper, leading global professional services company Accenture stressed the need for organizations to become “learning” organizations. 

The goal of a learning organization is to help workers “constantly acquire or build new skills and…to learn quickly” in today’s rapidly changing business climate. To stay competitive, enterprises must focus on “developing a culture of continuous learning, fostering informal, peer-to-peer learning, and hiring people who have the ability to learn quickly and easily.”

Peer-to-peer (P2P) learning happens when employees use intuitive online tools to openly share knowledge and skills with colleagues. As Accenture states, P2P learning is a key component of an enterprise’s journey toward becoming a more agile and collaborative organization—one that is “designed around highly nimble and responsive talent.” 

Why is an agile, collaborative workforce so important now? 

For starters, technological innovations are happening faster than ever. New competitive threats are emerging in practically all industries. Customer behaviors, needs and expectations are constantly evolving. In this environment, employee roles and responsibilities can change quickly—which means team members need to learn and adapt quickly to succeed.