Field employees are workers in frontline positions that interact directly with the customers, products, or services their company sells. Examples of field employees include retail staff, hospitality crews, health care clinicians, etc. Despite being on the frontlines, field employees are often the last ones to receive access to modern work technology.  Yet their job output could be greatly improved with a few simple upgrades. With better work communication tools, employees can naturally increase teamwork, have more positive customer interactions, and more.