If your engagement curve looks like a ‘Smiley Face’ you may be in trouble!

It is not uncommon for companies to spend most of their time and energy focusing their attention at the initial point of employee or customer acquisition. If an individual has a bad experience, feels neglected, or lacks engagement with their program representative, they can start to look elsewhere to satisfy their needs.

This is why it is critical to stay engaged with an employee or customer throughout their tenure.

Download this whitepaper to learn how to provide an outlet for participants to communicate with program managers and peers and mitigate any potentially harmful occurrences or negative feelings.