Conflicts of interest create all manner of ethical, reputational and regulatory problems. Companies must be able to find and manage conflicts to an appropriate resolution. COI programs should aim for 100% compliance and foster a sense of fairness in the workplace, reduce the risk of civil litigation and help the company to identify other issues.

Structured and managed well, your COI program can help the company be more responsive to potential trouble overall — a strategic capability every business should strive to achieve.

In this guide you'll learn more about the 3 Pillars of Conflict of Interest Management, as well as proven steps for designing an ideal conflict of interest process.