Process transformation in law firms is not a new phenomenon, and like all good trends it had to start somewhere, at some earlier point, before it began to spread.

The process of process excellence in law actually began in both Australia and the US, and has now been in full force for around a decade. So while UK and EU firms may currently be feeling the growing pains of change, their colleagues across the water have already been through the transition, and have a few choice insights that they can share.

Ahead of the ‘Legal Transformation: Process & Project Excellence’ Summit in London this January, PEX Network spoke to Kenneth Grady, Chief Executive Officer of SeyfarthLean Consulting, a subsidiary of international law firm, Seyfarth Shaw, about their efforts in process excellence and the benefits Legal Transformation can bring to both your clients and your business.