This asset delves into the utilization of SaaS (Software as a Service) and PaaS (Platform as a Service) technologies by government organizations for achieving digital transformation goals. It explores the potential benefits of these technologies in enhancing business processes and user experiences, leading to improved mission delivery. However, it also highlights the challenges faced by organizations in implementing SaaS/PaaS successfully and emphasizes the importance of addressing other crucial components for effective digital transformation, such as data accessibility, data-driven decision-making, and stakeholder collaboration.
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