The legal industry has grappled with the notion that "clients are in control". How do law firms protect and grow profits as clients put more pressure on them to do more with less and at an ever-decreasing cost? What’s more, many clients struggle to articulate precisely how they expect firms to meet these expectations.

Download Reading Between The Lines: How Clients Needs Are Changing The Practice of Law to find: 

• An overview of the current market including statistical trends.
• Strategies for creating a plan to uncover and document client needs.
• Critical probing questions to ask clients.