As members’ needs evolve, credit unions strive to deliver accessible, engaging, and user-friendly solutions regardless of the channel. Digitization and remote capabilities are often thought of as the priority, and while self-service is a critical piece of the overall transformation effort, the physical branch is equally as important.

To successfully turn your branches into a full retail experience, you must strike the balance between high-tech and high-touch. A branch transformation must incorporate innovative technology that improves efficiencies and the member journey—like a modern payments ecosystem. 

Download this eBook and learn:

• What the retail experience of tomorrow’s branch will look like
• How to successfully achieve branch transformation
• Why a unified payments ecosystem is essential to blend branch and digital solutions