2017 Teller Line Study

By analyzing transaction volumes, pay rates, labor costs per transactions, and part-time employee utilization, institutions can gain insight into how they can maximize workforce optimization and reduce operating costs. You’ll see how branches are evolving and identify issues that executives and frontline management are facing, including:

  • Assessing the impact of mobile and online banking
  • Taking a closer look at the sales-centric branch
  • Reviewing the trends on transaction analysis

Download this informative study to learn how you can respond to declining branch transaction rates, rising teller labor costs, and reduced workforce productivity with human capital management scheduling and optimization solutions that allow you to get the most out of your branches.

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