Change: It's inevitable in the digital world. Customer expectations realign; business partner requirements shift; industry standards evolve; and new technology constantly transforms how you interact with your business network.

You can't predict the future. But what you can do is establish a solid foundation to deal with the complexities and costs of the ever-changing digital-first world.

Gain a comprehensive look at the people, process, and technology needed to support a B2B e-commerce program in the report: Understanding Your Total Cost of Ownership for Managing B2B Operations.