Successful management is all about getting work done through other people, some of whom you have no direct authority over. This is directly correlated to your success in self-awareness, self-management, and social awareness, all of which are essential elements of emotional intelligence.

You will learn:

• Understand the emotional intelligence model and its core competencies
• Discover the benefits of emotional intelligence for yourself, your team, and organization
• Identify strategies and opportunities to apply emotional intelligence in your role
• Choose perceptions and behaviors that will lead to positive outcomes