Not wanting to burden customers, Segment turned to Reciprocity’s ZenGRC® solution to provide a single, automated platform to drive GRC activities and say goodbye to spreadsheets for good.

“I have used GRC tools in the past and the simplicity of ZenGRC stands apart” – Steve Nguyen, Director of GRC with Segment

Some of the benefits realized from ZenGRC are:

• Saved 300-400 hours a year on vendor questionnaire management
• Improved questionnaire usability and logic, expediting returns and streamlining risk analysis
• ZenGRC also provided a single source of truth for their SOC 2 and ISO compliance needs