No matter how good you are at your job and how much you know about doing it well, those who communicate their management prowess through the written word and influence others will be more successful than those who don’t—or can’t. To reach your full management potential, you must be able to communicate well via the written word and achieve results by influencing with those words. This book is the first step.

Sections include:

• Write to Influence
• Techniques that Influence
• Looks Matter
• The Mechanics of Writing
• The POWER System for Writing
• Writing Memos, Letters and Postings
• Writing E-mails
• Writing Business Cases
• Writing Articles or Newsletters
• Writing Procedures