Making Change Work…While the Work Keeps Changing

What we found is that three significant building blocks are common to those organizations that excel at managing change while the work keeps changing. We call these organizations “Change Architects.” They are establishing policies and practices that others must master if they wish to join the ranks of those organizations that make change work. Change Architects embrace three critical imperatives that enable them to be change-effective:
  • Lead at all levels
  • Make change matter
  • Build the muscle


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