Having Difficult Conversations

Along the way, learn the secrets of turning difficult conversations into successful interactions that enhance communication and rapport. Improve both your professional and personal relationships, finding your way back from conflict through mutually successful outcomes.

Topics Include:
  • Effective Communication
  • Getting the most from this course
  • Four phases of successful conversations
  • Clarifying your goal
Along with the free video training tutorials you will also receive monthly offers, tips, and insider information you won't hear elsewhere—including special discounts extended to newsletter subscribers.

After taking advantage of the free video training, you can access all of our video tutorials by becoming a member of the Online Training Library®. Membership plans start at $25 per month, and require no long-term commitment.

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