Date: Thursday, January 14, 2021

Time: 2pm ET | 11am PT

Sponsored by: 

LiveVox

Capacity

Nuance

FinTech, mobile payments, cybersecurity, lending, live chat, virtual assistants, business messaging, biometric authentication/fraud prevention, and other tech capabilities are now more important than ever. Learn about how new tech solutions can help your credit union thrive in 2021.

Join this webcast as speakers from LiveVox, Capacity, and Nuance share how integrating omnichannel communications, CRM, and workforce optimization capabilities can help create better agent and member experiences, while also mitigating risk. Plus:

• Optimize efficiency with unified member journeys across today’s digital, voice and messaging environments
• Generate leads directly from your website
• Drive performance with simplified channel of choice engagement
• Prevent fraud while delivering faster, better experiences to legitimate customers  
• Increase member satisfaction with an overall better member experience

Speakers:

Boris Grinshpun | Product General Manager, CRM | LiveVox

David Karandish | Founder/CEO | Capacity

Bryan Rother | VP & Evangelist | Nuance