Sped up by the COVID-19 pandemic, colleges and universities of every size, in every location, are turning to technology to help redefine the way the educational experience is delivered. Higher education transformation is critical, especially for small and mid-sized schools, to overcome declining higher ed enrollment, the perceived lack of strong ROI (return on investment), and the competition from better resourced larger schools.

For colleges and universities to successfully unlock the value technology can provide in achieving their vision and goals, IT leaders must unlock the time necessary to think strategically and innovate. As operational challenges mount and short-staffed organizations manage through employee burnout, focusing on high-value initiatives remains elusive. The critical question is this: What can you do to align you IT resources toward your institution’s strategy for success?

With this e-book, you will learn how to:

• Answer the question: Should I keep my IT operations in-house or outsource them?
• Compare and align your staff to EDUCAUSE IT staffing industry benchmarks
• Unlock time for innovation by breaking from the status quo and partnering with a managed technology services provider