Though definitions vary, one thing can be agreed upon: intelligent call centers uses technology to better unobtrusively supervise centers, manage calls, and give businesses...
This momentum is causing companies to reconsider their mobile strategies and question why enterprises, software application providers and device makers are adopting HTML5...
The number of devices in use by the enterprise is difficult to measure because of the large number of personal, unsecured and undocumented devices brought in by employees....
Hosted VoIP is one of the fastest growing technologies being adopted by small businesses today. The cost savings and enhanced features are hard to beat.Leading the way with...
Conducted over a six-week period, the Wainhouse Research evaluation of the 8x8 Virtual Office solution analyzed a broad range of installation, performance, feature and system...
Learn how you can take advantage of sophisticated calling features while traveling, reduce your cost of phone system ownership, and leverage sophisticated call center options...