Cognizant OrderServ Omnichannel Food Ordering Solution Video
OrderServ is a digital ordering platform for the future of food service — allowing customers to order from anywhere, anytime, on any device. Watch the video, "Cognizant...
BioMarin: 3 Essentials to Scale Content Successfully
A scalable content operating model helps facilitate omnichannel success and leads to impactful customer experiences. Throughout his time as the content operations lead at...
How to Simplify Your Wholesale Parts Flow With a Better Payment Process
Wholesale parts can be a major profit center for your dealership – but it can also be a source of frustration if you don’t have a good process in place. ...
Improving Telecom Workflows for Better Customer Service: A Guide to Enhancing the Customer Experience Through Better Field Force Automation
Yet, telecom providers face a host of challenges when it comes to delivering the service experience their customers expect, from regulatory obstacles to labor constraints...
Digitize Telecom Field Operations for First-Issue Resolution, Every Time
Customer service is a challenging proposition for telecommunications companies. Managing the service work performed by field crews involves directing a large and dispersed...
Digitizing Telecom Field Operations: A Step-by-Step Guide
For many years, telecommunications companies have been under pressure to digitize their field operations to remain competitive and offer the customer experience demanded of...
