Is Web Self-Service Right for Your Utility Company?
This white paper includes knowledge of industry best practices and research conclusions from some of the top consulting firms in the client services industry. Find out if...
Is Web Self-Service Right for You?
This white paper includes knowledge of industry best practices and research conclusions from some of the top consulting firms in the client services industry. Find out if...
Virtual Assistant Technology and the Contact Center
In this White Paper see how organizations can leverage virtual assistant and self service technology to facilitate two major competitive advantages:Increase Agent EfficiencyRealize...
Social Media Marketing with Facebook and Twitter
From building Facebook pages to authoring SEO-friendly Twitter bios, the course dives into the details of both services and discusses how to maximize the impact of social...
Online Reputation Management White Paper
Written by SEO expert and Brick Marketing Founder Nick Stamoulis. Download this free Online Reputation Management White Paper to learn more! Also with this free Online Reputation...
Facebook Essential Training
Topics include:Understanding Facebook and social networkingUpgrading to the timeline profileRemoving and blocking friendsUnderstanding and managing your timelineControlling...
