With KANA's Knowledge Management Software, Xerox's knowledge is made accessible to both agents and customers in a consistent user interface. Customers can access information...
Read this Executive Report to learn how an effective customer analytics strategy can help drive top-line growth, avoid unnecessary costs and increase customer satisfaction....
Discover how marketers are combining that knowledge with other sources of customer information to guide marketing decisions and shape marketing campaigns, cultivating relationships...
Despite the prevalence of all things digital, business mail is here to stay. Businesses rely on the mail every day to send invoices, sales letters, payments, contracts, announcements...
The Essentials of Sales Kit - 2012 Edition, brings together the latest in information, coverage of important developments, and expert commentary to help with your Sales related...
Watch this on-demand webinar to learn how your business can take advantage of postal discounts and ways to leverage existing rates to minimize your expenses. Get practical...