In this white paper, IBM highlights the top three challenges that email marketers face in the smartphone age, and outlines the technologies and best practices they should...
Salesforce.com, Desk.com, and HubSpot are uniting to share just that. To teach you how you can bring your company together for customer growth and success. Join them in...
Salesforce is a powerful tool that is used by the sales teams of thousands of organizations. But if you are new to Salesforce, or are wondering what you need to know about...
Increasingly, self-service permeates many aspects of our lives. Self-service gas stations and self-service banking (in the form of ATMs) have become commonplace over the...
In “The New Approach: Escaping the Customer Service Dilemma”, you will learn about:The Power of Peer-to-Peer SupportThe Augmented Community and Intelligent InteractionBetter...
In “Marketing’s New Imperative: Bring Social to Your Team”, you will learn about:The Task of Marketing Organizations and Doing More with LessUnleashing Team Productivity...