Look Forward with Predictive Sales Analytics
Amongst the most widely deployed business applications today, Sales Force Automation (SFA) offers a goldmine of operational sales data, yet built-in reporting and analytics...
Retailing in a Social Media World
Despite the vast sums of money that retailers spend on marketing promotions and advertising, however, word of mouth remains the most powerful influence on consumer behavior....
50 Quick Wins For Optimal Website Performance
This guide includes helpful tips on the following:
10 Website Mistakes to Avoid
8 Quick Wins to Instantly Improve Your Website
Introduction...
The Next Generation of Social Innovation
Social media has officially taken its place in our lives and has led to a shift in expectations of real time, engaging experiences across the myriad of sites consumers...
2013 Consumer Research: The Value of Social Login
Surveying a cross-section of more than 600 U.S. consumers, the results show social login is now understood, recognized and increasingly used by a majority of consumers....
Enabling Technologies for Customer Engagement, Conversion, and Retention
The report will show how leading organizations put technology at the forefront of their loyalty initiatives, and the impact of these technologies on customer satisfaction,...