2013 Interactive Kiosks Buyer’s Guide
Used in a number of industries and settings, interactive kiosks function as user-friendly machines, or virtual employees, that will collect or deliver information to waiting...
Solving Marketing’s Biggest Problem of 2013 (Gaining Opt-ins)
According to Forrester Research, the average consumer will receive a whopping 9,000 email marketing messages a year by 2014. Separate your brand from the noise around...
Preference Management: The Foundation of Effective Consumer Engagement
Eric Tejeda, Director of Product Marketing at PossibleNOW, explains the history of customer engagement. He explores the opportunities, challenges and key considerations...
Beyond the Checklist: Top 10 Capabilities to Look for in Cloud Contact Centers
For the most part, cloud contact center service providers offer a checklist of standard features such as IVR and self-service; inbound, outbound and blended routing; call...
Beyond The Hype: Applying Social & Behavioral Data To B2B Marketing
Today’s B2B marketing environment is more challenging than ever before. It’s harder to reach buyers and more difficult to gather information about their...
From Monologue to Dialogue: Adding Interaction to Your Presentations
“No matter if you are presenting in a virtual or in-person environment, your presentations will benefit from audience participation and interaction.”This eBook by educator...