You don’t need to track every possible data point to build a successful measurement strategy. In fact, the best course is usually to take a simple approach; focus...
Seventy percent of mobile apps are abandoned after the first use. To avoid this fate, your solution needs to create a rich User Experience (UX), incorporating social media...
Want to rein in support costs without sacrificing service quality and customer satisfaction? You can. New social business solutions eliminate the traditional service trade-offs,...
Happy customers are some of your brand’s best advocates. When they share your brand story their message is more trusted than when it’s delivered directly from...
You’ll learn about:
Three types of messaging marketers send post-disaster, as well as an in-depth look at the pros and cons of those strategies.
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Social recruiting is just one aspect of a multi-channel recruiting strategy, but it’s one you can’t afford to overlook. With more than a billion users on Facebook...