Customer Identity Continuity – Why Its Critical
Far too often, customer identification and authentication are treated as separate processes, dealt with by separate teams and supported by separate systems. Instead, we recommend...
The Customer Engagement Revolution Is Here – And the Cloud Can Help
For decades, utilities haven’t had to think much about their customers. As long as utilities provided reliable, affordable power and water, they could refer to customers...
Trends in Automotive Report
The automotive industry is in the midst of a historic digital transformation. Consider that today’s vehicles are computers on wheels that increasingly drive themselves....
Trends in Automotive Report
The automotive industry is in the midst of a historic digital transformation. Consider that today’s vehicles are computers on wheels that increasingly drive themselves....
Improving Customer Loyalty in 2023
Customers want dynamic experiences that speak to them and meet them where they are. And they’ll leave if they’re dissatisfied. In fact, more than half of consumers...
What you need to know about debt limit negotiations
Download this Pro Analysis to learn about tense negotiations between lawmakers, the key players in the talks, and what's next. Pro Analysis is a POLITICO Pro Premium...
